Gain control over every stage of your Immigration applications and appeals.

This immigration workflow has a series of defined steps and tasks, which must be performed in a sequential and efficient manner. You can use this workflow for different types of Immigration ranging from Visa Application to Asylum application and In or Out of Country. This add-on comes with Form templates (PDF), Letter templates and custom data fields, which allow for the collection of information common to Immigration cases. You can customise the choices for these fields if you have Administrator permissions. This workflow guides you through typical steps you would take when dealing with an Immigration matter.


  • Initial Client Contact
  • Advice
  • Review the evidence
  • Application
  • Decision
  • Appeal
  • Decision after appeal

Data Collection Fields:

  • Matter Information
  • Key Dates
  • Client Meetings


  • Letter - Instructions to Client
  • Letter - Letter of Authority
  • Letter - Client Acknowledging Consent
  • Letter - Client Approval - Collection File Close
  • Letter - Client Care
  • Letter - Request for Biometrics
  • Letter - Request for Consent
  • Letter - Fee Reminder
  • Letter - Preparing File
  • Letter - Pending Status
  • Letter - Refused File Close
  • Letter - Chase Consent
  • Letter - Notify about Submission
  • Letter - Acknowledgement of Application

Form Templates

  • Form T486 - Notice of change of representative
  • Form T485 - Statement under Upper Tribunal Rule 28A (2)(b)
  • Form T484 - Application notice (Upper Tribunal Immigration and Asylum Chamber)
  • Form T483 - Judicial Review Application for urgent consideration
  • Form T482 -Judicial Review Acknowledgment of Service
  • Form T480 - Judicial Review Claim Form
  • Form IAUT-1 - Application for Permission to Appeal
  • Form IAFT-6 - Appeal against a decision of an Entry Clearance Officer (ECO)
  • Form IAFT-5 Appeal against an in Country [Asylum Immigration] Decision
  • Form IAFT-4 - First-tier Tribunal Application for Permission to Appeal to Upper Tribunal
  • Form B1 - Application to be released on First-tier Tribunal bail
  • Form VAFAF -HM Forces application form
  • Form VAF4A - Family settlement Family reunion
  • Form VAF2 - Apply for entry clearance for more than 6 months work, study, dependants and right of abroad
  • Form VAF1A - Visit and short term stay
  • Form FLR(P) - Application for an Extension of Stay in the UK
  • Form EEA(FM) - Application for a registration certificate or residence card as the family member of a European Economic Area (EEA) or Swiss national
  • Form EEA(EFM) - Application for a registration certificate or residence card as the extended family member of a European Economic Area (EEA) or Swiss national
  • Form DRF1 - Derivative Residence Card
  • Form DDV - Victims of domestic violence (DDV) concession
  • Form AN - Application for naturalisation as a British citizen

The system additions, workflows, and/or document templates contained in this add-on are included as examples only, and you are solely responsible for configuring the system to meet your needs and to comply with local regulatory requirements. We update and maintain this add-on as per our third-party liaison recommendations, but cannot guarantee the contents will always remain up-to-date for your region. Actionstep and other providers will not be liable under the law of tort, contract or otherwise for any loss of profits or any indirect or consequential loss or damage, however caused, arising out of, or in connection with, the use of this add-on.