16th July 2020, LONDON, UK / ACTIONSTEP welcomes Hedges Law to their growing community of customer law firms. Hedges Law implemented Actionstep virtually during COVID-19 lockdown restrictions. This very modern 225 year old firm has embraced the benefit of cloud-based technology to enable their lawyers and staff to work flexibly from anywhere, while providing the best service and advice to their clients. Hedges Law is a top-rated, specialist family, private client, property & dispute resolution law firm based in Oxfordshire, UK with over 35 staff.
Advantage Consulting, a specialist business and technology consultancy for law firms - and one of Actionstep’s Certified Implementation Partners - worked with Hedges Law and Actionstep to migrate the firm from outdated on-premise technology, with a complicated and underperforming infrastructure, to an Actionstep system specifically tailored to Hedges’ practice areas and business requirements.
Hedges Law is one of many law firms that Actionstep and Advantage Consulting have helped move from on-premise systems to the cloud in order to systemise their processes and enable more flexible and efficient legal service delivery.
Wayne Pollock, Director of Central Services at Hedges Law, said “Today, we consider ourselves to be leaders in the use of true cloud-based technology to support our goal of delivering high-end legal services to our clients. Our people have been very surprised by the benefits of moving to a thoroughly modern practice management system. We believe if we can make our people happy, then we will make our clients happy. Actionstep and Advantage share our values and continue to work shoulder to shoulder with us to make everyone happy. Now that's what I call collaboration! They have helped us to do more with less, for less!”
James Shorey, VP UK at Actionstep commented “We love the opportunity to help firms who are looking to modernise, not only by upgrading from desktop to the cloud, but by enabling them to rethink their processes, workflows and data capture within their PMS. While the Hedges team are already seeing the benefits, this is a constant process of innovative thinking and improvement which our team at Actionstep will be working to enable as we continue to work together.“
Steven Blundell, Director of Advantage Consulting, said “It is a pleasure to work with such an innovative and forward thinking business such as Hedges Law. We work with hundreds of law firms, and Hedges stood out because they are continuously looking for new approaches to how they do law. Helping them use Actionstep to its full potential is a big part of that.”
About Hedges Law
Hedges Law is a 225 year old law firm, with a very modern approach. We call it, Advice for Life. At Hedges, we work alongside you, in a collaborative professional relationship: we're not the sort of people to tell you how important and clever we all are: for us it just doesn't work like that. However big or small your legal issue, we are committed to exceeding your expectations. It’s what we do: advice for life. Our core practice areas are Family Law, Private Client, Property Law and Dispute Resolution.
With you every step
Actionstep is a flexible, easy to use software platform for ambitious legal service providers to manage and grow their practice.
Built in the cloud, with workflow at its heart, Actionstep transforms law firm productivity at every step. Combining CRM, Matter Management, Document Assembly & Storage, Time & Billing, Client & Office Accounting, Reporting and much more in one system, Actionstep gives you everything you need to run your firm and provides full visibility across the health of your practice.
With unlimited scope to scale & evolve, Actionstep’s legal practice management software will take you every step of your journey as a law firm or law centre.
About Advantage Consulting
Advantage helps lawyers to work smarter and grow faster. Our expert consultants deliver strategy and implementation from a business and technology view to help your law firm lead in the markets where you compete. We can advise you on how to protect, enhance and realise value in your law firm.
Find out more & download the case study here - https://try.actionstep.com/hedgeslawcs/
Written by James Shorey
Client Experience & Pricing Innovation at Law Firms
We looked at two key topics at our October customer & community event. 1. Excellence in Client Experience and 2. Innovative Pricing Models in Challenging Times. We also heard from one leading firm - Bytherules Conveyancing - on how they used technology and pricing to disrupt the traditional legal sector and create successful outcomes for clients and their firm. Read our key takeaways and see how you can apply client experience and pricing innovation at your firm.Read More
Big bang or steady evolution? Innovation that's right for your firm.
Innovation means different things for different firms. Operational excellence, business growth initiatives, client experience... What are the drivers of innovation at your firm? How do you prioritize? How do you manage change & measure success? Rethink how you market your law firm - today's opportunities to stand out. Design an innovation approach that's right for your firm. Read these practical takeaways to help your firm evolve & grow.Read More
Actionstep Product Update June 2020
Living where lawyers live - Our goal with our new outlook add-in for Microsoft 365 is to make sure that Actionstep is living where lawyers live.Read More