Technical Writer

Technical Writer

Blast off your amazing career in 2020 by joining one of New Zealand’s fastest growing tech companies! We are growing so fast we are nearly doubling our Development Team and moving to huge new offices in January - with truly amazing and inspirational sea views!

Actionstep is an award-winning, global SaaS tech company, whose mission is to deliver the world’s most advanced Legal Practice Management solution. We help our clients build thriving legal practices by creating awesome user experiences that lawyers love. We have teams of highly talented people across New Zealand, Australia, UK, and the USA working to delight thousands of lawyers worldwide who are running highly successful legal practices.

We’re on the lookout for a talented Technical Writer to join our Development Team. As we embark on a multi-year technology transformation project, we need someone who will immerse themselves in our world and document our journey; extract and capture technical information from developers, capture the essence and outcomes from whiteboard sessions, write up technical discussions, and build a technical encyclopaedia of well-structured and searchable content.

We need someone who can bring energy and creativity. We challenge convention at every opportunity. If you have a creative talent, we want to hear from you! Come and play a pivotal role on our exciting journey as we conquer the world of cloud based Legal Practice Management software.

What are we specifically looking for?

  • 3+ years technical writing experience in a software development environment.

  • Familiar with software languages, architectures, design patterns, database structures.

  • Excellent written and verbal communication skills - able to clearly articulate and communicate technical concepts precisely and succinctly.

  • You love being creative with diagrams.

  • You seek simplicity by targeting the elimination of unnecessary complexity and ambiguity.

  • Fast learner. Ability to quickly understand complex technical environments.

  • Results orientated and committed to achieving challenging objectives and delivering excellence.

  • Able to establish relationships and maintain contacts with people from a wide variety of backgrounds.

  • Ability to organize and work collaboratively within a team as well as individually.

  • Any exposure to the legal sector is highly desirable.

  • Possess a hands-on, can-do, and knowledge sharing attitude. You get things done.

  • A relentless desire to continue learning and self-improvement.

  • Friendly and engaging personality.


We offer a fantastic and inspirational working environment!

  • Wear what you like to work.
  • Take your birthday off.
  • Friday afternoon socials and frequent team building events.
  • Excellent location close to the Viaduct, Britomart and the city centre.
  • Funky office environment - converted penthouse apartments with balconies, kitchens and amazing city views.
  • Relaxed and friendly team.
  • Fantastic career development opportunities.

About Actionstep

Actionstep is an award-winning, SaaS tech company, whose mission is to deliver the world’s most advanced Legal Practice Management solution. We help our clients build thriving legal practices by creating awesome user experiences that lawyers love. We have teams of highly talented people across New Zealand, Australia, UK, USA and Canada working to delight thousands of lawyers worldwide who are running highly successful legal practices.

Apply Now

To apply for this position, please send us a copy of your current CV and include a covering letter introducing yourself.

Applicants for this position must have New Zealand residency or a valid New Zealand work visa and have English as a first language or near-native comprehension. You must be available to attend face-to-face interviews in Auckland.

Please note: Only those who have been successful in advancing to the interview stage will be contacted.

Apply for this position

  • Location: Auckland Central, NZ