Data security

You own your data. We look after it very carefully.

We take data security very seriously, and follow best practices to ensure that your data is backed-up and protected against unauthorized access.

Secure, high-performance hosting

Actionstep uses the Amazon Web Services (AWS) infrastructure to provide you with a secure and scalable platform. AWS and Actionstep work closely to ensure your data is kept safe and secure. You can read the AWS security specifications here.

Automatic backups

With Actionstep, there’s no need to worry about backing up your data – it’s done automatically. You can also request a full copy of your data and documents whenever you like.

End-to-end encryption

All data transmitted between you and Actionstep is encrypted as it travels through the internet.

Access control

As an administrator, you can specify who has access to your system, the complexity requirements of passwords, when they expire, and whether old passwords can be re-used. You can also limit user access to certain hours of the day and from approved locations.

User permissions

As an administrator, you can control what parts of the system users can access, and what operations they can perform on the information (read, write, edit, delete).

Audit trails

Audit trails and session logs record user activity and changes made to the data by each user.

For more information, please see the documentation on the user guide