Hero Factory
About Hero Factory
Locations available: NZ, AUS
We start by listening.
Every law firm works a little differently, so we take the time to understand your people, your processes and what you want to improve before we suggest a solution.
We design around your firm.
Rather than trying to make your business fit a standard setup, we work with you to shape Actionstep around the way your firm operates and the way you want it to grow.
We like to keep things practical.
Technology should make work easier, not more complicated. We look for ways to reduce admin, improve visibility, create consistency and give your team more time to focus on clients.
We’re boutique by choice.
Hero Factory is a family-run business, and we’ve chosen to stay small enough to know our clients well. You work closely with experienced people who understand your firm and remain involved as the work progresses.
We work with you, not around you.
The best solutions usually come from combining your knowledge of the firm with our experience in Actionstep, legal technology and process improvement. We bring ideas, ask questions and work through the options together.
Sometimes a small change makes a big difference.
Not every problem needs a major project. Sometimes a better workflow, a simpler process, a clearer report or a little automation is enough to make everyday work much easier.
We care about what happens after go-live.
For us, the value is in how the solution works for your team day to day. We want it to be useful, sustainable and genuinely improve the way the firm operates.
We can help wherever you are on the Actionstep journey.
That might be a new implementation, improving an existing setup, workflow design, document automation, reporting, integrations, data migration, AI, training or ongoing support.
And for many of our clients, the relationship continues as the firm changes and new opportunities emerge.
We’re here to help you find what works best for your firm.
• Actionstep health checks and solution design
• New implementations and configuration
• Data and document migration
• Matter types and workflow design
• Document automation
• Process automation and integrations
• Practical AI solutions
• Training, adoption and change
• Ongoing optimisation and support
• Law firm operations and business advisory
Tell us where it hurts. We’ll help you design what comes next.
Certifications and Areas of Specialty
Actionstep Certified Consultant · Solution Design · Health Checks · Implementation & Configuration · Data & Document Migration · Matter Types & Workflow Design · Document Automation · Reporting & Management Dashboards · Process Automation & Integrations · Practical AI · Training, Adoption & Change · Ongoing Optimisation & Support · Law Firm Operations & Business Advisory
How do you contact Hero Factory?
If you are interested in learning more about this partner, please contact:
Dan Smalley – Legal Technology Consultant
Email: dan.smalley@herofactory.com.au
Phone: +61 2 7228 4197
