Customer Testimonials

Hear what legal professionals just like you have to say about Actionstep.

Customer Testimonials

Actionstep is a superb practice management system that has given us a distinct advantage in our market. Document generation is second to none. It makes us look sharp, with a level of efficiency that other firms will struggle to match.

Greg Martin, Director, Arrowsmith Law Limited

I collaborated with Actionstep to create the Barristers App in 2016 to provide a complete Cloud based client, document, time management and billing tool. It’s working just as we hoped and I couldn’t live without it. It’s essential for running a busy practice efficiently and effectively.

Emma Priest, Barrister, Blackstone Chambers

Since moving from another well known conveyancing system over a year ago, our productivity and automation improvement has been incredible. We are able to settle hundreds of matters every month – with fewer staff. Being truly browser based, our staff are able to access it from anywhere and with almost anything. We couldn’t be happier.

Chris Collinge, ByTheRules Conveyancing

I was attracted to Actionstep for three reasons - the fact that it’s completely cloud-based, the look of the software, and the price. I was using Leap before and it outpointed Leap in all those areas. I’ve been using Actionstep for about a year now and while it’s got its limitations, I think it’s the way to go for a small practice.

Andrew Capelin, Capelin Law

Some of the key benefits we have experienced with Actionstep are as follows:

  1. An excellent project management tool to progress cases in a transparent and efficient manner. Any member of staff can look into a case and in seconds and establish where the case is up to.
  2. Task management - the ability to schedule tasks and assign tasks with deadline to other members of staff is really useful.
  3. Invoicing from AS is really easy and efficient for our credit controller.
  4. AS is great for third parties that we work with e.g. our book keeper and credit controller who can access AS but we can restrict their access to certain access levels and read only access.

Darren Toms, Managing Director, Clumber Consultancy

We absolutely love Actionstep. It has been a big part of our growth from just 2 to 30 in 4 years.

Joshua Reimer, Managing Director, Johnstone & Reimer

We have used Actionstep for 7 years. It is an indispensable tool to the running of our business. Most of our staff work remotely and Actionstep enables them to do this easily. We could not be happier with the functionality and features of the product, nor with the customer service.

Law in order

Law is a dynamic industry, and I don’t want to be shackled to a practice management system that limits my ability to expand and adapt.

Over the past 20 years I have used or test-driven most of the practice management systems created for lawyers, and I have found that Actionstep is the only one that gives me the tools and the flexibility to do what I want.

Nothing else comes close to Actionstep.

Peter Mericka, Lawyers Conveyancing

My practice consists of Real Estate and Collections. It does not fall within a general “litigation” program. Actionstep allows the user to create a flowchart with step-by-step guidance for a variety of cases. Perfect for foreclosures, bankruptcies, etc. Customer service is great from start to finish and the price can’t be beat!

Craig Lesok, Lesok Law

Actionstep is incredibly accessible and logical, making the practice of family law that little bit easier. With all relevant information on one screen, at the touch of a button, communicating with clients and keeping them up to date with all aspects of their matter has never been easier. Current fees? Not a problem! Last correspondence? Right in front of you! Contact number for any person involved the matter? It is all right there, where and when you need it.

Even better, Actionstep can create tasks and manage them for you. It is almost like having a PA in your pocket. Even though I am already ‘up and running’ with this user-friendly product, I just know there are countless features I have yet to discover to further increase efficiency and productivity.

Leith Sinclair, LS Family Law (Australia)

When comparing Actionstep with the practice management system of Regent Law, Actionstep won hands down.

Actionstep has scaled up well. Support has been available with less than a 30 second wait for over 90% of our calls and the staff are extremely helpful and knowledgeable.

We couldn’t recommend Actionstep enough.

Andrew Blake, Office Manager, Regent Law

I searched specifically for a program that would allow me to handle my front office (client and case management) and back office (financial accounting) needs, and this does the job.

We have been able to get our bills out more quickly and my bookkeeper loves it.

The user interface is clean and the response rate is rapid. Information is so much easier to find in Actionstep than in the program we used before (PCLaw). The search function is powerful.

Katherine L. Taylor, Taylor Law