Customer Testimonials

Hear what legal professionals just like you have to say about Actionstep.

Customer Testimonials

Actionstep is a superb practice management system that has given us a distinct advantage in our market. Document generation is second to none. It makes us look sharp, with a level of efficiency that other firms will struggle to match.

Greg Martin, Director, Arrowsmith Law Limited

We are very impressed with Actionstep. It has made our firm more mobile, more secure and better able to service our clients. Its an excellent and affordable system for the small to medium law practice. The document assembly is extremely useful and the compliance aspect is invaluable.

All in all, value for money wise its excellent. The case management system is excellent and helps to make the whole office efficient. The system is easy to operate and support first class. The software is fully integrated with online services, it works seamlessly with Office 365. Not just the software, we have also found their team extremely professional and helpful. Excellent support and services. We highly recommend Steven Blundell. He is very understanding, highly knowledgeable and dedicated to providing bespoke support.

Atlas Law Solicitors

I collaborated with Actionstep to create the Barristers App in 2016 to provide a complete Cloud based client, document, time management and billing tool. It’s working just as we hoped and I couldn’t live without it. It’s essential for running a busy practice efficiently and effectively.

Emma Priest, Barrister, Blackstone Chambers

Some of the key benefits we have experienced with Actionstep are as follows:

  1. An excellent project management tool to progress cases in a transparent and efficient manner. Any member of staff can look into a case and in seconds and establish where the case is up to.
  2. Task management - the ability to schedule tasks and assign tasks with deadline to other members of staff is really useful.
  3. Invoicing from AS is really easy and efficient for our credit controller.
  4. AS is great for third parties that we work with e.g. our book keeper and credit controller who can access AS but we can restrict their access to certain access levels and read only access.

Darren Toms, Managing Director, Clumber Consultancy

Actionstep is now an integral part of Ignition Law and as both firms grow together we are developing new functions together that are tailored to suit our needs perfectly. The fact that it’s easy to use the API and develop integrated software, in line with our requirements and our clients’ needs, makes this a very compelling proposition.

Ignition Law

We absolutely love Actionstep. It has been a big part of our growth from just 2 to 30 in 4 years.

Joshua Reimer, Managing Director, Johnstone & Reimer

My practice consists of Real Estate and Collections. It does not fall within a general “litigation” program. Actionstep allows the user to create a flowchart with step-by-step guidance for a variety of cases. Perfect for foreclosures, bankruptcies, etc. Customer service is great from start to finish and the price can’t be beat!

Craig Lesok, Lesok Law

Mine is a small firm that needs to keep an eye on overheads, but operate as efficiently and flexibly as possible. Actionstep has proven to be the perfect platform for us.

It is easy to use, and the workflows can be adjusted easily as our needs change.

In addition, the team at Advantage BA are always on hand to carry out additional training or provide support. I have used many more complicated and expensive platforms, and would not consider returning to them.

Regan Peggs, Regan Peggs Solicitors

When comparing Actionstep with the practice management system of Regent Law, Actionstep won hands down.

Actionstep has scaled up well. Support has been available with less than a 30 second wait for over 90% of our calls and the staff are extremely helpful and knowledgeable.

We couldn’t recommend Actionstep enough.

Andrew Blake, Office Manager, Regent Law

The system is a very good one, which has become crucial to our business.

Dan Knowles, Sawyer Fielding (London)

I searched specifically for a program that would allow me to handle my front office (client and case management) and back office (financial accounting) needs, and this does the job.

We have been able to get our bills out more quickly and my bookkeeper loves it.

The user interface is clean and the response rate is rapid. Information is so much easier to find in Actionstep than in the program we used before (PCLaw). The search function is powerful.

Katherine L. Taylor, Taylor Law