Hear what legal professionals just like you have to say about Actionstep.
Ignition Law (London)
“Actionstep is now an integral part of Ignition Law and as both firms grow together we are developing new functions together that are tailored to suit our needs perfectly. The fact that it is easy to API and develop the software in line with our requirements and our clients’ needs, makes this a very compelling proposition… read more ”
Atlas Law Solicitors (London)
“We are very impressed with Actionstep Software. It has made our firm more mobile, more secure and better able to service our clients. Its an excellent and affordable system for the small to medium law practice. The document prorogation is extremely useful and the compliance aspect is invaluable.
All in all, value for money wise its excellent. The case management system is excellent and helps to make the whole office efficient. The system is easy to operate and support first class. The software is fully integrated with online services, it works seamlessly with Office 365. Not just the software, we have also found their team extremely professional and helpful. Excellent support and services. We highly recommend Steven Blundell. He is very understanding, highly knowledgeable and dedicated to provide bespoke support. ”
Dan Knowles, Sawyer Fielding (London)
“The system is a very good one, which has become crucial to our business. ”
Regan Peggs, Regan Peggs Solicitors
“Mine is a small firm that needs to keep an eye on overheads, but operate as efficiently and flexibly as possible. Actionstep has proven to be the perfect platform for us.
It is easy to use, and the workflows can be adjusted easily as our needs change.
In addition, the team at Advantage BA are always on hand to carry out additional training or provide support. I have used many more complicated and expensive platforms, and would not consider returning to them. ”
Don Cassiers, Go Legal
“Actionstep offers users a set of integrated high performance tools. The workflow-based system pushes continuous improvement of your business operations. It also creates extra time to take care of your customers and to develop your firm. ”
Katherine L. Taylor, Taylor Law
“I searched specifically for a program that would allow me to handle my front office (client and case management) and back office (financial accounting) needs, and this does the job. We have been able to get our bills out more quickly and my bookkeeper loves it. The user interface is clean and the response rate is rapid. Information is so much easier to find in Actionstep than in the program we used before (PCLaw). The search function is powerful. ”
Andrew Blake, Office Manager, Regent Law
“When comparing Actionstep with the practice management system of Regent Law, Actionstep won hands down.
Actionstep has scaled up well. Support has been available with less than a 30 second wait for over 90% of our calls and the staff are extremely helpful and knowledgeable. This has allowed us to build a paperless office, and if it weren’t for a couple of dated government websites requiring Internet Explorer running on Windows only, and for a reliance (though decreasing) on Microsoft Word – the world would be perfect!
3 months ago Regent Law used 3 rooms to store over 8000 physical files, which overflowed into all of the employees offices and desks. It was hard to locate files and to find where things were up to and who had done what. Now, other than 2 deeds cabinets, we have about 12 inches approximately of physical files and an empty matters cabinet. There are no physical files in lawyers offices, other than the 1 file they are currently working on. Instead of printing one ream of paper a day, we do less than 1 a week – just documents for signing.
Actionstep keeps track of who has done what when, and what is coming next when. It groups communications and documentation, and makes this information available through any web browser and can be accessed from tablets and mobiles. The Microsoft Word and email generation tools save time. We are moving towards using more an more of Actionstep’s features and will hopefully become more and more efficient and profitable.
Going forward, as much as we believe that Actionstep gives us a competitive advantage and would like to be the only firm using it – in fairness we couldn’t recommend Actionstep enough. ”
Peter Mericka, Lawyers Conveyancing
“Law is a dynamic industry, and I don’t want to be shackled to a practice management system that limits my ability to expand and adapt.
Over the past 20 years I have used or test-driven most of the practice management systems created for lawyers, and I have found that Actionstep is the only one that gives me the tools and the flexibility to do what I want. I now have a web-based instruction form that a new client can complete, and which automatically populates the data fields in the Actionstep matter file.
Each matter file has its own unique email address, so that all email communications are automatically linked to the relevant matter as they are created or received. Add to these all of the features found in other management systems, and the power of Actionstep is quite apparent.
Nothing else comes close to Actionstep. ”
Debbie Foster, Partner, Affinity Consulting Group
“We have many clients who have always used server based software who have been contemplating going to a cloud solution. Because of the flexibility of Actionstep, and the depth of front and back office flexibility, we have successfully migrated firms to Actionstep.
The workflow and automation features have proven to be an important factor for our clients when it comes to increasing efficiency and profitability. ”
Darren Kruse, Kruse Legal
“We’re just delighted with the product. We just moved from LEAP to Actionstep… it’s faster and so much more flexible. It’s a product you live your entire working day in… Actionstep is a beautiful practice management system as it molds to me. ”
David Colbert, Founder, Law In Order Ltd
“We have used Actionstep for 7 years. It is an indispensable tool to the running of our business. Most of our staff work remotely and Actionstep enables them to do this easily. We could not be happier with the functionality and features of the product, nor with the customer service. ”