Leading Firm McInnes Wilson Transforms Tech Ecosystem with Actionstep
Leading Australian law firm McInnes Wilson is embracing a cloud-first approach, replacing its legacy practice management system with a carefully selected suite of interoperable platforms designed to work seamlessly together, including Actionstep.
Australia – 24 July 2025 – McInnes Wilson, a leading Australian commercial law firm, has proudly marked its 50th anniversary with a transformative step towards a modern, cloud-first technology ecosystem including Actionstep, Elite 3E, and NetDocuments. As a full-service firm, McInnes Wilson has a wealth of experience across a broad range of specialised legal services, with more than 400 employees in six locations across the country.
To support its next phase of growth, McInnes Wilson identified the need for a more modern, scalable approach to their practice management. Embracing a cloud-first strategy was a natural evolution, offering greater flexibility, enhanced client service experiences and the ability to innovate at pace – bolstering their competitive advantage in the legal marketplace.
As part of this firm-wide digital transformation, the firm selected Actionstep for its powerful workflow automation, matter and client management capabilities, as well as its intuitive interface. Actionstep was chosen for its strong interoperability and ability to integrate with other best-in-class platforms through robust APIs. Additionally, Actionstep’s strategic focus on incorporating AI across its next to mid-term practice management development roadmap to solve typical efficiency and administrative pain points for national law firms was a key selling point.
“At Actionstep, we’re proud to be the case management platform of choice for McInnes Wilson,” said David Hepburn, President at Actionstep. “Their vision for a modern, scalable approach aligns perfectly with our mission to empower law firms with modern, flexible technology that gives them an advantage as the industry continues to evolve. We’re excited to be a long-term partner in their journey.”
Actionstep’s inherent flexibility supports McInnes Wilson’s broader strategy which also includes Elite 3E, which provides comprehensive financial management, and NetDocuments for advanced document management. Together, these solutions create a best-of-breed, cloud-native ecosystem with the assistance of Platinum Certified Implementation Partner, Verlata Consulting.
“As we evolve, we need to ensure our core financial and operational systems don’t hold us back, but rather they support ongoing growth and improvement. We knew we needed a true Cloud-based SaaS ecosystem that was flexible, well-connected, and able to scale with the firm, backed by clear roadmaps to give us confidence the product would continue to evolve with us. The combination of Actionstep, Elite 3E, and NetDocuments stood out as platforms that supports that kind of growth,” said Robyna May, CIO at McInnes Wilson. “These platforms are setting the benchmark for what true cloud-native practice management tech ecosystems for national law firms should look like. Their long-term vision and continued investment give us confidence that they will keep pace with the changing needs of firms like ours. We see it as a key part of what will drive the next stage of our firm.”
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About Actionstep
Actionstep is the leading law firm management platform for midsize firms around the world. Our platform is built to adapt to a firm’s unique strengths and goals, empowering firms to modernise and build a firm advantage in the legal marketplace. Connected features like client intake, matter management, document management and automation, time tracking, billing, legal accounting, and business reporting, equip nearly 50,000 users globally to work more efficiently, delight clients, increase profitability, and confidently embrace growth. Find out how to build your firm’s advantage and request a demo at www.actionstep.com.
For more information, please contact:
Rose Fitzmaurice, Marketing Manager ANZ & UK, Actionstep
